The terms governing enrolment in the Lifrica Membership Programme — Tier eligibility, invitations, Benefits, and the obligations that come with being a Member.
TGCX Fintech Private Limited ("Company", "we", "us", or "our"), a company incorporated under the laws of India with CIN: U66190GJ2024PTC152724 and having its registered office at 304, Venus Benecia Pakvan, S.G. Highway, Bodakdev, Ahmedabad, Gujarat - 380054, operates the digital platform Lifrica (the "Platform" or "Application") and offers, among other things, a paid, non-recurring membership programme on the Platform (the "Membership Programme"). This is an agreement between you ("User", "You" or "your") and the Company.
This Membership Policy supplements, and should be read together with, the Company's Terms & Conditions, Terms of Use of Services, and Privacy Policy (each available on the Platform). In the event of any conflict between this document and the aforesaid policies with respect to the Membership Programme, this document shall prevail to the extent of such conflict; all other provisions of those policies (including but not limited to Limitation of Liability, Intellectual Property, and Dispute Resolution) shall continue to apply.
Membership under the Membership Programme is granted in exchange for a single, one-time payment of the Membership Fee applicable to the relevant Tier. Membership is not a subscription, and is not billed monthly, annually, or on any other recurring basis. Once the Membership Fee for a Tier has been paid and the Membership has been activated, the Member is not required to make any further payment to retain that Tier. The word "lifetime"in this document refers to the duration of the Member's relationship with the Company under the Membership Programme, and is subject to the terms herein. Nothing in this document guarantees the availability of the Platform, the Services, or any Tier's Benefits in perpetuity, irrespective of the fact that the Membership Fee is paid only once.
The specific Benefits attached to each Tier, and any minimum criteria for eligibility, are as published by the Company on the Platform and/or communicated to the User at the time of purchase or invitation, and may be updated by the Company from time to time.
A User must satisfy the eligibility criteria set out in the Terms of Use of Services (including age and KYC requirements, where applicable) before enrolling in any Tier. Enrolment in the Silver, Gold, or Platinum Tier is completed upon successful payment of the applicable Membership Fee through the payment methods supported on the Platform. The Company may, at its discretion and where required by applicable law, complete identity or KYC verification before activating a Membership. The Company reserves the right to decline enrolment to any User, without assigning any reason, including where the User fails verification checks, has previously been suspended or terminated from the Platform, or where the Company reasonably suspects fraud or misuse.
Enrolment in the Supreme Tier is not available on open request or self-purchase. The Company identifies and invites prospective Members to this Tier at its sole and absolute discretion, based on criteria determined internally by the Company, which the Company is not obliged to disclose.
An invitation to the Supreme Tier does not create any right, entitlement, or legitimate expectation in favour of the invited User until such User accepts the invitation and completes payment of the applicable Membership Fee. The Company may withdraw or let an invitation lapse at any time prior to payment being received, without liability.
No User may claim entitlement to an invitation, or challenge the Company's decision not to extend, renew, or repeat an invitation to the Supreme Tier.
A Silver Member may apply to upgrade to the Gold or Platinum Tier, and a Gold Member may apply to upgrade to the Platinum Tier, by paying the difference between the Membership Fee already paid and the then-current Membership Fee for the higher Tier, subject to the Company's then-current process for upgrades. The Supreme Tier cannot be obtained by way of an upgrade or by payment of any difference in Membership Fees; enrolment in the Supreme Tier is available only pursuant to an invitation from the Company, irrespective of the Member's existing Tier. Downgrades from a higher Tier to a lower Tier are not permitted, and no partial refund of the Membership Fee is payable on account of a Member's voluntary decision not to use a higher Tier's Benefits.
Benefits associated with each Tier are as published on the Platform from time to time and are provided on an "as available" basis. The Company does not guarantee the availability, quality, or continuity of any specific Benefit. The Company may, at its discretion, add, modify, restrict, or discontinue any Benefit associated with a Tier, prospectively, provided that such change shall not, by itself, entitle an existing Member to a refund of the Membership Fee already paid, except as set out in the Refund Policy.
Membership is personal to the Member and is non-transferable. A Member may not sell, gift, sub-license, assign, or otherwise transfer their Membership or any Tier-specific Benefits to any other person, whether for consideration or otherwise, without the Company's prior written consent. Any attempt to transfer Membership in violation of this Clause shall be void and may result in suspension or termination of the Membership, without refund.
Subject to the terms herein, a Membership continues for as long as the Company operates the Membership Programme and the Platform, without any requirement of renewal or further payment by the Member. If the Company discontinues the Membership Programme, a specific Tier, or the Platform in its entirety, the Company will provide notice to Members, and any refund considerations arising from such discontinuation shall be governed by the Refund Policy. This document does not create any obligation on the Company to operate the Platform or the Membership Programme for any minimum period.
The Company may suspend or revoke a Membership, with or without notice, if the Member:
Revocation or termination of Membership under this Clause does not, by itself, entitle the Member to a refund of the Membership Fee, except as expressly provided in the Refund Policy.
The Company may amend these Membership Terms and Conditions from time to time, in the manner set out in the "Updates to our Policy" and "Modification" provisions of the Terms of Use of Services. Material changes affecting the core Benefits of a Tier already purchased by existing Members will be notified in advance where required by applicable law.
All questions concerning the refundability of a Membership Fee, and the process for cancelling a Membership, are governed by the Company's separate Refund Policy and Cancellation Policy, which form part of, and should be read together with, these Membership Terms and Conditions.
The Membership Fee stated for each Tier is exclusive of applicable taxes, unless expressly stated otherwise. All applicable taxes shall be collected in addition to the Membership Fee, in accordance with applicable law, at the time of payment.
This Policy is governed by the laws of India and is subject to the Governing Law & Jurisdiction clause of the Terms of Use of Services.
